Google Pixel Repair in Hanoi

Is your Google Pixel cracked, slow to charge or wet after the rain? Bring the phone to Gia Hue Mobile. We have two shops in Hanoi. Most Pixel repairs take 30 to 60 minutes, and we tell you the price before we start any work.

WhatsApp us: +84 962 528 528. Share a photo of the Pixel with us, and we will quote a price.

Free check. You can say no to the repair, and the check still costs nothing.
Clear price first. No work starts until you agree to the price.
Ready in 30 to 60 minutes for most Pixel repairs. You can wait at the shop.
Warranty of 3 to 12 months. We register the warranty with your phone number.
922 Google reviews for our two shops in Hanoi.

Which Google Pixel problems can we repair?

Google does not sell the Pixel officially in Vietnam. Many travellers and expats find it hard to get a Pixel repaired here. At our shops, you can get these Pixel repairs:

Screen replacement: cracked glass, black screen, lines on the display, or touch that does not work.
Battery replacement: the battery drains fast, the phone turns off at 20%, or the battery is swollen.
Charging port repair: the cable is loose, the phone charges slowly, or the phone does not charge.
Camera and camera glass: blurry photos, a black camera screen, or cracked lens glass.
Back glass: cracked or broken glass on the back of the phone.
Water damage: we clean and dry the phone, and the drying is free. Read what to do if your Pixel gets wet.
Speaker, microphone and buttons: no sound during calls, a quiet speaker, or a power button that does not click.

Not sure what is wrong? Describe the problem on WhatsApp. We will tell you if the phone needs a repair before you travel to the shop.

Do you have parts for my Pixel model?

Send us your Pixel model name on WhatsApp before you come. You can find the model name in Settings, under About phone. We will tell you if the part is in stock. If we need to order a part for your model, we will tell you how long it takes before you bring the phone.

What happens when you bring a Pixel to our shop for repair?

Free check. A technician tests the screen, battery, charging port, cameras and sensors. The check usually takes 5 to 10 minutes.
You approve the price. We explain the problem and the price. You decide if you want the repair.
The repair. Your phone stays at the counter. You can watch the technician work.
We test the phone together. Before you pay, we check the repair with you, including the fingerprint sensor and the cameras.
Your warranty starts. We keep the warranty in our system under your phone number, so there is no paper card to lose.

Gia Hue Mobile phone repair workshop in Hanoi

What does the warranty cover?

Every Pixel repair has a warranty of 3 to 12 months. The length depends on the part. If the new part fails or our work has a fault, the warranty covers the problem. The warranty does not cover a new drop, new cracks or new water damage. Read the full Warranty Policy.

Visiting Hanoi?

Tell us your flight or bus time on WhatsApp. We will plan the repair so that you get your phone back before you leave. You can write to us in English. Choose the shop that is closer to your hotel.

Frequently asked questions

Will I lose my photos or data during a Pixel repair?
No. A screen, battery or charging port repair does not delete your data. We still suggest a backup to Google Photos or Google Drive before any repair.

Do I need to give you my passcode?
No. We only ask you to unlock the phone during the final test.

Will the fingerprint sensor work after the repair?
Yes. We test the fingerprint sensor with you. On some models, you need to register your fingerprint again after a new screen. We will help you do this at the counter.

Do I need an appointment?
No. You can walk in. A short WhatsApp message before your visit lets us confirm that the part for your Pixel is in stock.