Phone Repair in Hanoi | Gia Hue Mobile

Phone Repair in Hanoi: Price First, Repair Second

Did your phone break during your stay in Vietnam? Gia Hue Mobile repairs iPhone, Samsung and Google Pixel phones at two shops in Hanoi. Most repairs take 30 to 60 minutes. We check your phone for free and tell you the price before we start.

WhatsApp us: +84 962 528 528. Send a photo of your phone and we will reply with a price.

Most repairs in 30 to 60 minutes. You can wait at the shop.
Clear price before any work. The free check costs nothing.
Warranty of 3 to 12 months. The warranty is saved to your phone number.
922 Google reviews for our two shops in Hanoi.

Phone repair workshop at Gia Hue Mobile in Hanoi

Which phones do we repair?

iPhone Repair: screens, batteries, charging ports, cameras, back glass and Face ID checks.
Samsung Repair: Galaxy S, Galaxy A, Galaxy Note, Z Flip and Z Fold phones.
Google Pixel Repair: screens, batteries, charging ports and cameras. Pixel parts are hard to find in Vietnam, so message us first.
iPad and Tablet Repair: iPad and Samsung Galaxy Tab screens, batteries and charging ports.

What are the most common repairs?

Screen replacement: cracked glass, lines, black spots or touch problems. You see and test the new screen before we install it. See iPhone, Samsung and Google Pixel screen replacement.
Battery replacement: the battery drains fast, the phone gets hot, or the phone turns off by itself.
Charging port repair: the cable is loose, or the phone does not charge. Often, the port only needs a careful cleaning.
Water damage: we open, clean and dry the phone. The drying is free. Read about our free phone drying service.
Camera, speaker and microphone: blurry photos, no sound, or people cannot hear you during calls.

How does a repair work at our shop?

Free check. We test your phone and explain the problem in simple words.
You approve the price. No work starts until you say yes. If you decide not to repair, you pay nothing.
The repair. Your phone stays at the counter, and you can watch the technician work.
We test it together. We check the repair with you before you pay.
Your warranty starts. The warranty is saved under your phone number. You do not need a paper card.

Gia Hue Mobile staff returning a repaired phone to a customer in Hanoi

Visiting Hanoi?

Tell us your flight or bus time on WhatsApp, and we will plan the repair around it. You can write to us in English before you come. Choose the shop that is closer to your hotel: Thanh Xuan or Dong Da, near Thai Ha Street.

Frequently asked questions

Will I lose my data during a repair?
No. Screen, battery and charging port repairs do not delete your data. We still suggest a backup before any repair.

Do I need an appointment?
No. You can walk in. If you message us first, we can check that your part is in stock.

What does the warranty cover?
The warranty covers a faulty part and our work. The warranty does not cover new drops or new water damage. Read the full Warranty Policy.